Refund & Return Policy

Thank you for choosing our products and services. This policy applies to all purchases made through our website.

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1. Product Returns & Refunds
    •    Customers may request a return within 7 days of receiving the product
    •    Items must be unopened, unused, and in original packaging
    •    Refunds will be processed upon approval

We will take full responsibility for:
    •    Defective products
    •    Incorrect or missing shipments

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2. Non-Returnable Items

Returns or refunds will not be accepted under the following conditions:
    •    Opened or used products (unless defective)
    •    Requests made after the return period
    •    Dissatisfaction due to personal preference or expected results

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3. Distributor / Membership Fees (Important)
    •    Fees paid for distributor or membership registration are considered service and eligibility fees and are generally non-refundable
    •    Exceptions may apply in accordance with local laws
    •    Commissions and bonuses are based on actual sales performance; no guaranteed income is promised

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4. Refund Process
    •    Customers must submit requests via customer support or email
    •    Approved refunds will be processed within 7–14 business days to the original payment method
    •    Processing time may vary depending on the issuing bank

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5. Shipping Costs
    •    Covered by the company for defective or incorrect items
    •    Otherwise borne by the customer

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6. Contact Information
    •    Email: goldendayshq@gmail.com
    •    Phone: +65 6970 2878
+60 3 9055 9228